Bookstore Manager

Highland Community College is seeking an experienced and customer-focused Bookstore Manager to lead the operations of our campus bookstore. This full-time position plays a vital role in supporting students, faculty, and staff by ensuring efficient textbook services, retail operations, and exceptional customer experiences.

Key Responsibilities

• Oversee daily bookstore operations, including textbook management and retail sales.
• Collaborate with faculty to ensure accurate textbook adoption each semester in compliance with the Higher Education Opportunity Act.
• Prepare purchase orders, process invoices, and manage inventory through the POS system.
• Make decisions on retail and wholesale book buybacks.
• Perform daily reconciliation of cash drawers, credit card transactions, and prepare bank deposits.
• Train, supervise, and evaluate bookstore staff.
• Assist in budget development and recommend purchases for supplies and equipment.
• Research vendors for best pricing and quality of merchandise.
• Maintain and update the bookstore’s online presence, process online sales, and reconcile balances.
• Participate in customer service activities, including assisting customers, stocking shelves, and conducting inventory.
• Ensure compliance with institutional policies and maintain accurate financial records.
• Perform other duties as assigned.

What We’re Looking For

Education & Experience

• Associate’s degree in retail, business, management, or related field required.
• Bachelor’s degree preferred.
• Two (2) years of retail sales and buying experience OR equivalent combination of education and experience.

Skills & Knowledge

• Strong understanding of retail operations, inventory control, and purchasing practices.
• Knowledge of wholesale textbook buying and returns.
• Proficiency in POS systems and computer applications.
• Excellent customer service and communication skills.
• Ability to train and supervise staff effectively.
• Strong organizational and problem-solving skills.

Physical Requirements

• Light work: ability to exert up to 20 lbs. occasionally and 10 lbs. frequently.

Why Join Highland Community College?

• Opportunity to make a meaningful impact on student success and campus life.
• Collaborative and supportive work environment.
• Be part of a college that values Integrity, Compassion, and Respect and encourages lifelong learning.

Salary & Benefits

• Salary range: $52,458 - $78,707 annually
• Comprehensive benefits package available at www.highland.edu/employment

How to Apply

Interested applicants should apply online at www.highland.edu/employment. Applications are not complete until the following materials are submitted:

• Online application
• Cover letter
• Resume
• Unofficial transcripts
• Contact information for three professional references

For alternative application methods or questions, contact Human Resources at 815-599-3426.

Equal Opportunity Employer
Highland Community College is an Equal Opportunity Employer. Applications from veterans, minorities, individuals with disabilities, and other diverse groups are strongly encouraged.